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‘New look’ refurbishment for Melmount Post Office

Thursday, 19 April 2018

MELMOUNT Post Office is to be modernised in line with the organisation's new main style branches.

The 'new look' Post Office is scheduled to open at its current location at Beechmount Avenue on Wednesday, May 23.

The branch will need to close for the refurbishment at 5.30pm on Monday, May 14.

Clive Serplus, area network change manager, explained: "The change is part of the ongoing modernisation of our branch network. Customers can access Post Office products and services in a modern and friendly environment, often over longer hours including Sundays.

"We are confident that introducing a main style branch alongside a successful retail store is the most effective way to safeguard sustainable Post Office services in the Strabane community into the future."

The new branch, Mr Serplus added, will allow customers to access services in a "modern, open-plan environment longside the operator's retail".

"Working with the postmaster, we'd adapt the current store layout, fixtures and fittings to accommodate the Post Office. It will be in a dedicated area of the store with two screene and two open-plan positions.

The same range of Post Office products and services would be available. We'd also added a low-screened, modern Post Offoce till at the retail counter offering most Post Office products and services over longer opening hours, so customers can access their Post Office when it's conveinent.

Customer satisfaction with main style branches stands at 95 per cent," he said.

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